Karen Jantzen, MPA, CFRE, Executive Director

Karen has worked in non-profit administration for the past 25 years. She comes to CCEH from Riverbend Community Mental Health where she oversaw Community Wellness Education programming, marketing, public relations, and fundraising as the Vice President of Community Affairs.

Karen holds a B.A. from Denison University, an M.P.A. from University of New Hampshire, and is a Certified Fundraising Executive.

An active member of the community, Karen has served on the Boards of Woodside School, St. Andrew’s Church in Hopkinton, and the Northern New England Chapter of the Association for Fundraising Professionals; she currently sits on the board of the American Furniture Masters Institute and Concord Community Music School.

Karen has four adult children and resides in Contoocook. She enjoys spending time hiking with her Bernese Mountain Dogs, kayaking on remote waterways, skiing in the backcountry, trying new eateries, and gardening.

Kait Gallagher, Director of Development & Communications

Kait initially joined CCEH as a board member in early 2019, and then became a staff member in late 2021. After almost ten years in the financial services sector where she worked in various roles including administration, marketing, ESG research, business development, and mortgage lending, Kait made the jump to the non-profit world to pursue her desire to improve her community and help those in need.

Kait grew up in New Hampshire and moved to Concord in 2019 with her husband. She graduated from Skidmore College with a B.A. in English and History in 2012. Kait is a NH Center for Nonprofits Hoffman-Haas fellow, and is a graduate of the Leadership Greater Concord Program, Class of 2024 (best class ever!). She now serves on the planning committee for Leadership Greater Concord’s Health & Human Services day.

Kait and her husband are volunteer Puppy Raisers with Guiding Eyes for the Blind: together, over ten years, they’ve raised six dogs, three of whom are active guide dogs, and one is a retired guide dog. They are looking forward to raising many more to provide people who are blind or visually impaired with independence, confidence, and companionship.

When not working, Kait spends time with her husband and their forever dog, draws in pastels and graphite pencils, rides her horse, reads a lot of books, and spends as much time as possible outside.

Tina Broyer, Director of Operations and HR

Tina joins CCEH after many years in both for-profit and non-profit health and human care agencies, most recently Riverbend CHMC. With a background in operations, HR and Recruiting/Retention, she holds a B.A. from Granite State College and is working on a Master’s degree in Organizational Psychology at Adler.

Tina has also served on various area board and committees, including the Merrimack Valley School Board and currently the Community Relations Committee for the Human Resource Association of Greater Concord.

Tina has three adult children between NH and CA and two grandchildren. She lives in Hillsborough and enjoys family time, the lake and FOX Forest, reading, and DIY projects.

Ana Goble, Development Associate

Ana was born and raised in Concord, New Hampshire. She graduated from the University of Oregon with a B.S. in Public Relations and a minor in Nonprofit Administration. During her time at the university, she facilitated interactive theatre workshops addressing social issues and developed a passion for using communication to foster empathy, understanding, and change.

Before joining CCEH, Ana worked in community engagement, storytelling, and development roles where she honed her skills in relationship-building, fundraising, and strategic communication. She is especially drawn to work that uplifts human stories and strengthens community connections.

Outside of work, Ana enjoys writing, painting, and spending time outdoors. She finds inspiration in New England’s changing seasons and is happiest near water, in good conversation, or with a sketchbook in hand.

Madison Shorter, Resource Center Team Lead

Maddie was born and raised in Texas. She graduated from the University of Texas at Austin with a BSA in Human Development and Family Sciences and minor in American Sign Language.

Before joining CCEH, Maddie worked in the human services field and volunteered with people experiencing homelessness. Maddie is passionate about serving others and doing good in her corner of the world.

Samantha Johnston, Resource Specialist

Samantha was born and raised in New Hampshire. Throughout her career, she has worked in recovery houses, shelters, and independent living programs, providing support to individuals in need. She is a Certified Recovery Support Worker (CRSW) and is currently pursuing her bachelor’s degree in Human Services to further her knowledge and better serve her community.

Before joining CCEH, Samantha gained extensive experience supporting individuals on their recovery journeys and connecting them with vital resources. Known among friends and colleagues as someone people turn to for guidance, she is passionate about helping others and empowering them to reach stability and independence.

Outside of work, Samantha is a dedicated mother to five children and an active member of her community. For the past four years, she has coached youth soccer and enjoys spending time outdoors with her family.

Monika Faber, Resource Specialist

Monika was born and raised in Barcelona, Spain, and moved to the United States after earning her B.A. in Humanities from the University of Barcelona. She went on to receive her M.S. in Psychology from Walden University and a Certificate of Advanced Graduate Study (CAGS) in Counseling Psychology from Cambridge College.

Monika has dedicated her career to supporting individuals and families through mental health and social service roles. She worked as a family counselor and supervisor at Youth Villages in Massachusetts, providing intensive in-home behavioral interventions to families at risk of losing custody of their children, and later offered bilingual outpatient therapy at Behavioral Health Network. In 2013, Monika moved to New Hampshire and spent ten years as a mental health clinician at Maps Counseling Services.

After stepping away from clinical practice to explore new professional paths, Monika found CCEH’s Resource Center to be a perfect fit—allowing her to combine her experience in counseling with her passion for community-based support. Her work is guided by empathy, healing, and a belief in the power of connection and resilience.

Monika lives in New Hampshire with her 11-year-old son and two cats. Outside of work, she enjoys reading, cooking, yoga, creative projects, deep conversations, and spending time in nature.

Michelle French-Labrecque, Housing Support Specialist

Michelle joins CCEH after having worked in both non-profit and for-profit organizations over the years. She holds a B.A. in Marketing from A.I.C.; upon graduation, she began her career in human services, left for a time to pursue other things, but has returned to the non-profit world.

Michelle has been a member of the NH Junior Chamber of Commerce since 1991 and won a national fundraising award for her work with The Salvation Army.

Michelle was born and raised in New Hampshire. She lives in Penacook with her husband and two cats. She has four children and seven grandchildren. In her space time, she loves to explore new places, try new restaurants, and cruising in the Caribbean.

Aaron Olson, Housing Support Specialist

Aaron spent his formative years in Concord, New Hampshire, before moving to North Amherst, Massachusetts, in 1999. He graduated from Hampshire College in 2003 with a B.A. in Economic Development and Globalization Studies.

After several years working as an Account Executive for PC Connection, Aaron felt called to dedicate his time and lived experience to helping others. In the spring of 2024, he began volunteering in CCEH’s Resource Center and went on to work at the Emergency Winter Shelter before joining the Permanent Supportive Housing team.

Aaron is currently pursuing a degree in Addiction Counseling and also volunteers as the maintenance technician for the Salvation Army’s McKenna House. He finds peace in the solitude of New Hampshire’s forests—often accompanied by his Siberian Husky.

Elisha Wilson, Housing Support Specialist

Elisha has lived in the Concord area for the past 26 years and brings a wealth of experience in both human services and community engagement. Before joining CCEH in February 2025, she worked for nearly four years with the New Hampshire Department of Health and Human Services at the Bureau of Family Assistance, first as a Family Services Associate and later as a Family Services Specialist.

Elisha began her career in restaurant management and customer service before transitioning into the social services field. She discovered her passion for helping others while at DHHS and made the decision to move into more direct client support roles. Most recently, she worked as a Peer Support Specialist with The Doorway at Riverbend, supporting individuals living with substance use disorder.

Elisha is the proud mother of three children. In her spare time, she enjoys exploring the Concord community, spending time with family, and continuing to expand her knowledge in the field of human services.