Starting Wednesday, June 29th, CCEH’s daytime Resource Center will operate out of the winter shelter building behind our 238 N. Main Street administration building, with case management services scheduled by appointment in the afternoon to help bring more individualized case management services to clients.
While the First Church building has been a crucial aspect to our continued operations during COVID, CCEH never intended the building to be a permanent location for the Resource Center or Emergency Winter Shelter. Moving our Resource Center back to 238 N. Main Street will bring almost all of our programs and services back to one central location, consolidating our day-to-day programs and operations. The Emergency Winter Shelter will continue to function out of the First Church building for the 2022-2023 winter season.
In order to best serve our clients, we have also changed our daytime Resource Center drop-in hours from 9am – 11:30am, where clients can use the showers and laundry, get their mail, and socialize with coffee and snacks in the open space of the winter shelter building. On Mondays, Tuesdays, Thursdays, and Fridays, clients can and are encouraged to sign up for appointments with case managers from 12pm -4pm. Changing the case management services to focused, scheduled times enables CCEH to better serve our clients with more one-on-one individualized attention.
The quieter, controlled setting of uninterrupted attention also allows us to meet our clients’ needs more effectively in a private setting; spending time with clients going through complicated housing and benefits applications and paperwork in one sitting and truly dive into the case management with clients. Our case managers are excited to truly be working towards housing clients, instead of managing the day-to-day operations of the Resource Center while simultaneously trying to assist clients with more specific needs.
“All around it’s been a beneficial move for case managers and clients, and for the overall culture of what we’re trying to do in alignment with our mission to end homelessness,” says Maria Richards, CCEH’s Resource Center Manager, referring to the change in case management hours. She notes that she’s received good feedback from the community, staff, and clients about the change; people are really liking it.
We are extremely grateful to the dedicated volunteers who have assisted with the move from the First Church building back to 238 N. Main, as well as the volunteers who help in the Resource Center on a daily basis. Thank you to everyone who has helped out!
If you’d like to learn more about our Daytime Resource Center or volunteer opportunities at the Resource Center, please contact email@example.com.